Privacy Policy

We respect your privacy. This policy explains how Gateway Gallery collects, uses, and protects your personal data when you use our website, visit the gallery, or take part in our events.

1. Who We Are

Gateway Gallery
The Gateway Centre
Chester Street
Shrewsbury
SY1 1NB
Email: gatewaygallery@mail.com

We are the data controller for the personal data collected through our website and gallery activities.

2. Information We Collect

We may collect the following types of information:

  • Contact details (such as your name, email address, and phone number) when you subscribe to newsletters, register for events, or contact us.

  • Payment details when you purchase artwork, tickets, or goods (handled securely by trusted payment processors, not stored by us directly).

  • Website usage data such as your IP address, browser type, and pages visited (via cookies and analytics).

  • Event participation information (such as your name on a guest list or workshop booking).

3. How We Use Your Data

We use your data to:

  • Provide and manage exhibitions, events, workshops, and ticketing.

  • Respond to your enquiries and communications.

  • Process sales of artworks, prints, and goods.

  • Send you updates and newsletters if you’ve opted in.

  • Improve our website through analytics and user feedback.

  • Comply with legal and financial obligations.

4. Legal Basis for Processing

We rely on one or more of the following grounds:

  • Consent (when you sign up for newsletters).

  • Contractual necessity (when you purchase goods or register for events).

  • Legitimate interests (to operate and promote the gallery effectively).

  • Legal obligations (financial record-keeping, tax compliance, safeguarding).

5. Sharing Your Information

We will never sell your personal data. We may share it with:

  • Service providers who support our operations (such as payment processors, IT hosting, and email services).

  • Artists when required to complete a sale or commission.

  • Legal or regulatory bodies if required by law.

All third parties are required to keep your data safe and use it only for the agreed purpose.

6. Data Storage & Security

  • We take appropriate technical and organisational measures to protect your information.

  • Personal data is stored securely within the UK/EEA or with providers that comply with UK GDPR safeguards.

  • We only keep personal data for as long as is necessary (e.g. for tax, event management, or consented communications).

7. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve browsing and performance.

  • Keep things secure.

  • Collect anonymous analytics about visitor numbers and behaviour.

  • Personalise your experience where possible.

You can manage or reject cookies at any time through your browser settings or by using our cookie popup preferences.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data where appropriate.

  • Withdraw consent (for example, unsubscribe from newsletters).

  • Object to or restrict certain types of processing.

  • Request data portability in some cases.

To exercise your rights, email us at gatewaygallery@mail.com.

9. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of these third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of last update clearly shown.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact:

Gateway Gallery
The Gateway Centre
Chester Street
Shrewsbury
SY1 1NB
Email: gatewaygallery@mail.com

If you are not satisfied with our response, you also have the right to contact the Information Commissioner’s Office (ICO) at ico.org.uk.